Shipping & Returns

Shipping

Shipping rates and estimated delivery times are calculated at checkout based on your destination and selected shipping method.

Please allow 2–3 business days for your order to be processed before shipment. Once your order ships, you will receive a confirmation email with tracking information.

Delivery estimates begin after your order has been processed and are not guaranteed. Aloura Swim is not responsible for delays caused by carriers, weather, customs, or incorrect shipping information entered during checkout.

Returns

We accept returns requested within 30 days of delivery.

To qualify for a return, items must be:

• Unworn, unwashed, and unused

• Returned with all original tags attached

• Returned with the hygiene liner fully intact

• Free from makeup, deodorant, tanning products, perfume, and other marks

Items that do not meet these requirements will not be accepted.

For hygiene reasons, swimwear cannot be returned if the protective liner has been removed or altered.

Final-sale items, gift cards, and items marked final sale are not eligible for return.

Original shipping charges are nonrefundable. Customers are responsible for return shipping unless the item arrived damaged or incorrect.

To request a return, contact hello@alouraswim.com with your order number and reason for return.

Damaged or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, email hello@alouraswim.com within 48 hours of delivery with your order number and clear photographs so we can assist you.